# Workvoice — Super Intelligence for facility management

Increase the turnover of your field service business from 7% to 45%.

Run facility management on autopilot. Capture every job, optimize preventive
maintenance, compliance, dispatch and scheduling. Integrate an agentic layer
into your existing tool stack.

Workvoice is the capture and intelligence layer beneath a field operation. A
technician speaks, films and scans their way through a walkthrough; Workvoice
turns that into a priced, compliant, billable record before the van leaves
site — then runs the workflows the back-office systems can't.

## The numbers

3× the work, out of the team you already have.

| Figure | What it measures |
| --- | --- |
| 68% | of quotes drafted on site get approved. The client sees a priced job in under a minute, not next week. |
| 20–30% | more jobs per technician. Admin eats about 30% of a field week. Workvoice takes it to zero. |
| 2–3× | more buildings per operations team, with the same headcount and no new hires. |

Based on Workvoice pilot deployments and field-time analysis, 2026.

## How one walkthrough runs the whole operation

A 48-second walkthrough of Chiller CH-2 at a site called Halden Tower —
"chiller two keeps tripping on high head pressure, condenser fins are packed
solid and the fan bearing is grinding, needs doing today" — captured as voice,
a 32-second video and six geotagged photos.

Workvoice structures it into one job: asset Chiller CH-2 (Carrier 30XA), fault
condenser fouling + fan bearing, priority P1 with a 4h SLA response, 2 similar
faults since 2025, part (bearing 6205) already in van 14. Then it executes
every downstream action, with zero phone calls:

- Rescheduled: 3 lower-priority jobs moved to Thursday
- Route optimised: −38 min across 2 vans
- Team dispatched: Marek + Ola, ETA 11:40
- Technician brief: 7-step fix + OEM manual p.42
- Change order: CO-2318, €1,860, client approved
- Invoice & payment: INV-5521 sent and paid
- Compliance: F-gas log + PPM record filed

## The platform

Five capabilities that turn everything captured on site into structured work.

### Capture Layer — capture anything, anywhere

Voice, video, photos, QR codes and nameplates. Capture anything on site,
online or offline, and it syncs the moment you're back in signal.

### Knowledge Base — every job, instantly searchable

Every job indexed and searchable. The right history, manual and fix surfaced
at the exact moment a technician needs it.

### Scheduling Engine — dispatch that never breaches an SLA

Real-time dispatch that learns true job durations from the field and re-routes
the day before a contractual SLA window is ever missed.

### Preventive Maintenance — extend the life of every asset

AI-built maintenance programs that act before failure, extending the life of
every asset instead of replacing it on a reactive cycle.

### PPM Protocols — compliance, tracked end to end

Recurring inspections, auto-generated work orders and a full audit trail.
Compliance tracked from schedule to signed-off, every cycle. ISO / NFPA / CEN
ready exports.

## Agents

Workflows that run on the captured data, grouped by department.

### Operations

- **Smart Scheduling** — builds the day from real job durations the system has
  learned, not guesses.
- **Compliance Audit** — compares inspection results and maintenance lead times
  against history, flags anomalies, and checks every record against
  regulations, client SLAs, and trade good practice.
- **Smart Rerouting** — re-sequences the day when a job runs long or a part is
  missing.
- **SLA Breach Prevention** — alerts the office before a contractual SLA window
  is missed.

### Field

- **Real-Time Insights** — surfaces the exact equipment and project history on
  site, explains the defect in front of you, and pulls up the manufacturer
  manual.
- **Guided Compliance** — walks the technician through the exact steps for a
  compliant inspection, from ISO protocols to F-gas maintenance.
- **Zero-Click Job Closure** — geolocates the job, detects closure signals, and
  syncs with the schedule.

### Sales

- **Quote and Contract Generation** — drafts a structured quote during the first
  site visit, with live supplier pricing.

## Get started

- Book a demo: https://workvoice.co/demo
- Read the manifesto: https://workvoice.co/manifesto
- Careers: https://workvoice.co/careers
- Release notes: https://workvoice.co/releases
- Sign in: https://app.workvoice.co/login
- Contact: szymon@workvoice.co

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Canonical page: https://workvoice.co/
Site index for agents: https://workvoice.co/llms.txt